

The Santa Maria Novella is an important rail hub in Italy. It boasts numerous platforms and a good amount of tracks and offers a range of in-house facilities, so you can have the best possible travel experience. Such useful services for planning a rail trip as ticket desks (and several ticket machines), left luggage facilities, waiting areas, large screen with the train departures schedules. If you arrive in advance, check out on-site or nearby cafes, and shops. However, If you are not in the mood for shopping, you can always stay in the comfortable waiting room and take advantage of complimentary Wi-Fi.
Piazza Santa Maria Novella, 50123, Florence, Italy
For most services, arriving 20–30 minutes before departure is sufficient. During peak tourist seasons, allow extra time.
There are generally no airport-style security checks. Ticket inspections are conducted before boarding or onboard.
Yes. Free Wi-Fi is available in most public areas of the station.